Support

Help and answers

One address, answered by a person: hello@danielhernqvist.com. Include your device and OS version if something is broken.

When does Macronaut launch?

It is in final testing for iOS and Android. Join the waitlist and you'll get one email when it's live — nothing else.

Do I have to pay to track macros?

No. Scanning, logging, rings, trends, pantry and meal prep are free. PRO is €4.99 a month or €29.99 a year and lifts the limits on the AI features.

What are credits for?

Actions that call an AI model: reading a nutrition label from a photo, generating recipes from your pantry, asking the coach. Every account starts with a balance, and you earn more inside the app and by inviting people. Run out and the tracker keeps working normally.

A barcode isn't recognised. What now?

Scan the nutrition label instead — the App reads the table directly and saves the result to your own food library, so the next time it's one tap. You can also enter it manually.

Why did my calorie target change?

Because your logged intake and your trend weight together imply a different maintenance level than the starting estimate. The App shows you the numbers it used, and never lowers a target below your standard calorie floor.

How do I cancel PRO?

In your App Store or Google Play account settings, where the subscription lives. Refunds are handled by the store under its own policy.

How do I delete my account or get my data?

Delete it yourself in Profile → Delete Account, effective immediately. For an export, email us. Full instructions here.

Which languages are supported?

English and Swedish.